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Focusing on Food & Beverage Manufacturers: Three Strategies for Profitability Tomorrow and in Years to Come by Infor CRM October 22, 2009 - (Free Research) This paper explores the idea that to effectively compete today and into the next generation, F&B manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies F&B manufacturers must do if they want to be profitable tomorrow and in the years to come. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Security : Dolphin Fast Food®/Burger King® Franchisee Case Study by SonicWALL January 27, 2010 - (Free Research) Dolphin Fast Food was faced with several challenges of a vulnerable and unreliable wireless deployment including the need to comply with PCI and corporate regulations, unreliable service, and malware attacks. Read this case study to learn how Dolphin Fast Food found a solution with SonicWALL to provide reliable and compliant wireless access. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Introduction to GPS and Blackberry by BlackBerry January 12, 2009 - (Free Research) In this webcast you will learn that Global Positioning System (GPS) is a series of 24 geosynchronous satellites that continually transmit position information. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Compliance: The Five Red Flags - How Technology Can Mitigate Compliance Risks Across Your Workflow by Advent Software, Inc March 08, 2010 - (Free Research) The challenge for Chief Compliance Officers is to understand the risks associated with each of these three drivers of compliance and how they can be mitigated. Read this paper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry February 26, 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Infor - ERP LX by Infor September 2008 - (Free Research) Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes. (DEMO) VIEW ABSTRACT | GO TO DEMO

Sybase Analytic Appliance on IBM Power Systems by Sybase, Inc. July 2009 - (Free Research) The Sybase Analytic Appliance is revolutionizing the data warehouse appliance market by integrating the leading column-based analytic software with hardware from the industry's number one provider of UNIX systems. Read this paper for more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize SAP NetWeaver BW Systems with Nearline Storage: Efficient Information Lifecycle Management to Maximize Performance and Lower Costs by Dolphin Corporation March 2010 - (Free Research) Rising data and query volumes take a toll on data warehouse hardware, software and administration. To maintain service levels, IT must perform constant tweaking or commit more of the IT budget to adding more storage. Read this paper to find out how SAP NetWeaver BW optimizes for both cost and performance, while reducing the administrative load. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How To Kiss Your On-Premise Call Center Goodbye by Contactual, Inc. March 2010 - (Free Research) This webcast discusses how on-premises call centers are outdated and inhibit the delivery of first-rate customer experience. Tune in and learn how your company can improve and simplify contact center operations while dramatically lowering costs via the Software as a Service (SaaS) model. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Global Threat Trends- February 2010 by ESET January 2010 - (Free Research) Review this report to see what threats had the highest number of detections in the past month according to the results of a sophisticated analysis provided by ESET's ThreatSense.Net®. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Tomax leverages open source Business Intelligence to bring critical information access to retail operators by JasperSoft March 2010 - (Free Research) In the retail world, success depends on continuous, rapid-fire decision-making based on accurate information. Enterprise retail management solutions must include a robust reporting framework and analytics capabilities. Read this paper to learn how Jaspersoft technologies enabled Tomax to achieve complete, cost-effective information delivery. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Should You Install Messaging Security Software On Your Exchange Server? by Sunbelt Software January 2010 - (Free Research) Osterman Research completed Web-based surveys with individuals involved in managing Microsoft Exchange for their organizations. This white paper discusses the results of the surveys, conclusions about administrators’ attitudes about installing third-party software on the Exchange Server, and it provides information on Sunbelt Software’s VIPRE®. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Comparing Email Management Systems by Sunbelt Software January 2010 - (Free Research) To understand organizations’ perceptions about various email management systems, Sunbelt Software engaged Osterman Research to survey organizations that are using five different email management systems. This white paper presents the results of those findings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ESG Paper: What Data Domain is Doing to Storage by EMC April 2009 - (Free Research) This paper outlines the impact of data deduplication on data protection, and specifically how Data Domain pioneered the combination of storage system interfaces and software to make the disk-based solution an efficient and cost-effective alternative to tape-based methods. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Manufacturing IT Guide - How to Evaluate and Buy Small to Mid-Size ERP Platforms by IQMS March 2010 - (Free Research) This E-Book offers best practices for SMBs and midmarket organizations evaluating ERP platforms and provides suggestions on how to avoid procurement pitfalls. (EBOOK) VIEW ABSTRACT | GO TO

Versant Object Database 8.0.1 Software Development Kit (Trial) by Versant Corp. March 2010 - (Free Research) Managing the persistent state of complex object graphs, empowering agile developers to work more efficiently. Designed for massive scale transactional systems and eliminating processing-intensive O/R mapping layers. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Measuring Call Center Key Performance Indicators To Optimize Cost, Quality by Contactual, Inc. February 2010 - (Free Research) In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Video Whitepaper: Oracle Accelerate – Not Just Smart But Timely by Oracle Corporation January 2010 - (Free Research) Ovum has been following Oracle's Accelerate program over the last couple of years because they thought it was a smart strategy for penetrating the upper mid-market. Although Oracle developed Accelerate largely in response to slowing growth in its core large-enterprise market, the program seems prescient as the global business climate worsens. (VIDEO) VIEW ABSTRACT | GO TO

Automated, Integrated IT Operations Improve Efficiency and Deliver Cost Savings by Kaseya January 2010 - (Free Research) Tight budgets and complex IT environments mean that IT operations teams must operate as efficiently as possible. Read this Q&A session with Mary Johnston Turner, research director for IDC's System Management Software service, to better understand how integrated, automated management tools can improve IT productivity. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Achieving Better ROI from Composite Applications through Better Understanding, by EMA by ASG Software Solutions February 2010 - (Free Research) This paper explores the characteristics, advantages, and challenges of composite applications in more detail. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Survival Guide: Securing Networks without Borders Show by Cisco Systems, Inc. November 2009 - (Free Research) In today’s era of borderless networks, minimizing your exposure to outside threats is more crucial than ever. In this video, discover how to reduce the potential attack surfaces available to data thieves without buying any new hardware or software. Learn the latest methods employed by hackers to gain access to your network and how to eliminate them (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Plastics Manufacturer Sets Higher Standards of Performance with Rapid ERP Implementation from IQMS by IQMS April 2009 - (Free Research) Read this case study to learn how IQMS's single source enterprise software solution EnterpriseIQ delivered significant results to a leading European plastics manufacturing company. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Economic Impact of a BlackBerry Solution in North American Enterprises by BlackBerry February 2010 - (Free Research) In this analyst report, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry® smartphones and BlackBerry® Enterprise Server software. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

E-Guide: SearchHealthIT.com's Criteria for Meaningful Use of EHR by SearchHealthIT.com February 2010 - (Free Research) The federal government unveiled its criteria for the meaningful use of electronic health records (EHRs) on Dec. 30. The criteria, spelled out in a document known as the Meaningful Use Notice of Proposed Rulemaking, must be met in order for a hospital or eligible provider (EP) to qualify for reimbursement of the cost of EHR software under the ARRA. (EGUIDE) VIEW ABSTRACT | GO TO

Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge February 2010 - (Free Research) Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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