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ESET NOD32 Antivirus 4 Trial by ESET November 03, 2009 - (Free Research) Enjoy Fast, Effective, and Easy to use Internet Security. Receive a FREE Trial of a fully integrated security solution which includes Antivirus and Antispyware all managed through Remote Administrator. Click "View Now" to request a complimentary ESET NOD32 Antivirus 4 Business Edition. (DEMO) VIEW ABSTRACT | GO TO DEMO

Patch Authority Ultimate Version 6 - Free 30 Day Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) With exploits for known vulnerabilities unleashed on the Internet within as little as 5 days from the release of new patches from Microsoft, it is imperative your desktops and servers be regularly updated to keep them safe from attack. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

BT Embraces Web 2.0 with Blue Coat Systems by Blue Coat December 02, 2008 - (Free Research) Read this case study to learn how BT selected Blue Coat ProxySG for its flexibility in combining user and application visibility, with extremely granular levels of security and control, to enforce rules that allowed undisruptive use of recreational applications and safe access to sites previously considered off-limits, such as MySpace. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Global Threat Trends- February 2010 by ESET January 25, 2010 - (Free Research) Review this report to see what threats had the highest number of detections in the past month according to the results of a sophisticated analysis provided by ESET's ThreatSense.Net®. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Drive-by-Downloads, Web Malware Threats, and Protecting Your Website and Your Users by Dasient January 12, 2010 - (Free Research) This paper shows you that Web Malware attacks pose a serious threat to your website and your users. The shift in malware spread, the automation of the attacks and structural vulnerabilities are far more daunting than ever before. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices Series: Application Performance Management by Compuware Corporation February 26, 2010 - (Free Research) This series of best practice papers explores application performance management (APM) with an eye towards problem and incident management, two of the core information technology infrastructure library (ITIL) processes facilitated by APM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America, Inc. January 23, 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Knowledge: Best Practices of Successful Companies by Vivisimo, Inc. December 16, 2009 - (Free Research) Best practices of how to overcome the challenges that prevent most companies from exposing and utilizing the true value of their information will be shared. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Change Management Best Practices for the Engineering and Construction Industry by Oracle Corporation April 01, 2009 - (Free Research) The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software October 27, 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: A Practical Guide to Measuring Customer Satisfaction in a Contact Center by Interactive Intelligence, Inc. March 05, 2010 - (Free Research) This Presentation Transcript shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

Best Practices for Preventing Downtime in Automation Systems by Marathon Technologies March 2010 - (Free Research) Watch this webcast to receive best practices for preventing downtime in your organization. Learn how to reduce the human error that often causes downtime. Discover how you can protect your hardware, storage and networks for completive availability coverage.  (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Employing Best Practices for Mainframe Tape Encryption by CA June 2008 - (Free Research) Read this paper to learn how to implement a tape encryption strategy that aligns with business practices, security objectives and compliance drivers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc. February 2010 - (Free Research) This podcast shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

WEBCAST: A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc. February 2010 - (Free Research) This webcast shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Learning from BPM Leaders by SAP America, Inc. June 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare by Emerson Network Power January 2010 - (Free Research) Technology systems such as electronic medical records and digital imaging are revolutionizing healthcare. The continuous operation of these systems has become increasingly critical. Emerson Network Power has developed three centralized UPS configurations specifically for healthcare settings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Availability for Remote Locations: Top 5 Best Practices from Forrester Research by Marathon Technologies January 2010 - (Free Research) Keeping your IT infrastructure up and running is always challenging, but is particularly tricky for remote locations where you likely have little or no IT staff. In this webinar, learn more about supporting critical applications at remote or branch locations and learn the top 5 best practices for optimizing availability at remote locations. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Best Practices in Batch Tuning - Empowering IT Staff to Reduce CPU and Run-Time in the Enterprise by Software Engineering of America, Inc. February 2010 - (Free Research) Read this presentation transcript to learn how batch tuning can enable your organization to reduce required computing resources and save valuable run-time, ultimately saving money for the enterprise. Gain insight into common problems data center pros run into when implementing batch tuning, and explore tools to overcome these challenges. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

From Your Perspective: Key IT Security & Authentication Concerns for 2010 by PhoneFactor, Inc. February 2010 - (Free Research) With the growing number of data security breaches and the increasing sophistication of attackers, protecting access to your critical data and systems is top of mind for both businesses and consumers. View this webcast to discover the top threats for 2010 and the role two-factor authentication can play in protecting against them. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Beyond Boundaries: Gaining Competitive Advantage in a Global Economy - A Joint SAP and Crossgate Paper by Crossgate February 2010 - (Free Research) In today’s global economy, businesses are finding that traditional strategies for growth are no longer sufficient. This paper discusses challenges and opportunities related to business network transformation, best practices for leveraging a business process platform, the benefits of partnering with a Business-Ready Network and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email Archival Best Practices and Competitive Analysis by Tangent February 2010 - (Free Research) Unless you are your own employee and your own customer, you’ll probably need to archive your emails properly. If you do any correspondence through email, all those discussions and agreements made in the email will be deemed discoverable by the courts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leaning IT : Applying the Principle of "Pull" to Scale Agile Teams by Rally Software Development Corp. April 2009 - (Free Research) Is your organization ready for this Agile "means to an end" or is Agile adoption inadvertently creating a classic "fix that fails?" Can Agile truly work at the Program level? This white paper is based on actual experiences of professionals who helped steer many of the largest Agile implementations done over the last five years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Batch Tuning - Empowering IT Staff to reduce CPU and Run-Time in the Enterprise by Software Engineering of America, Inc. February 2010 - (Free Research) Watch this webcast to learn how batch tuning can enable your organization to reduce required computing resources and save valuable run-time, ultimately saving money for the enterprise. Gain insight into common problems data center pros run into when implementing batch tuning, and explore tools to overcome these challenges. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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