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Security Trend Advisory by CDW Corporation March 06, 2009 - (Free Research) Check out this document to learn how to best achieve server security while supporting collaborative platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Efficiency and Cost Control in Managing Network and Application Management by Fluke Networks June 2009 - (Free Research) Read industry analyst Enterprise Management Associate's white paper and you'll learn key strategies to make the transition from reactive to proactive operations, how taking a "lifecycle approach" reduces costs and improves performance, and how to reduce "time to repair", prevent problems and optimize your existing infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VoIP Solution Brief by SonicWALL January 2009 - (Free Research) When working optimally, VoIP can provide businesses with several advantages over traditional phone services. However, there are two basic obstacles confronting administrators in maintaining optimal VoIP operations: security and quality of service (QoS). Learn more about these obstacles and how to overcome them. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge February 2010 - (Free Research) Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge December 2008 - (Free Research) This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Survival Guide: Securing Networks without Borders Show by Cisco Systems, Inc. November 2009 - (Free Research) In today’s era of borderless networks, minimizing your exposure to outside threats is more crucial than ever. In this video, discover how to reduce the potential attack surfaces available to data thieves without buying any new hardware or software. Learn the latest methods employed by hackers to gain access to your network and how to eliminate them (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Composite Application Management: Bridging the IT Visibility Gap in Complex Composite Applications by Oracle Corporation November 2008 - (Free Research) As more and more IT shops deploy multitier middleware platforms and frameworks for the delivery of business-critical application services, they are expecting to garner the benefits of the service-oriented architecture (SOA) or composite application development approach: agility, flexibility, productivity, and extensibility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices Series: Application Performance Management by Compuware Corporation February 2010 - (Free Research) This series of best practice papers explores application performance management (APM) with an eye towards problem and incident management, two of the core information technology infrastructure library (ITIL) processes facilitated by APM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Network Pros Spend Months on Troubleshooting by Dartware January 2010 - (Free Research) The majority of networking professionals spend over two months every year dealing with troubleshooting network performance issues. This expert E-Guide details what you can do to alleviate this drain on resources and get network performance under control. (EGUIDE) VIEW ABSTRACT | GO TO

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America, Inc. January 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Performance Matters: Nine Things to Expect from a Next-Generation Firewall by SonicWALL January 2010 - (Free Research) Today's corporate networks are under increasing pressure to support growing quantities and types of traffic and thwart the associated threats. You need a solution that handles both inbound and outbound traffic flows with the velocity and security to ensure a productive work environment. Read on to learn more about network security management. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

The Scoop on the New CCNA and CCNP Specializations by Global Knowledge September 2009 - (Free Research) There has been a lot of interest among students lately on the details surrounding the CCNA (Cisco Certified Network Associate) specializations and their relationship with the corresponding CCNP specializations. The purpose of this white paper is to put all the information about these into one concise reference document. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CCNA Wireless Certification by Global Knowledge December 2008 - (Free Research) This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training are required to get certified. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Does Ping Really Work? by Global Knowledge October 2008 - (Free Research) The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Professional Software Boosts Productivity of Manufacturer's Mobile Marketing Representatives by BlackBerry February 2009 - (Free Research) Absolute Brilliance installed BlackBerry Professional Software and realized immediate productivity improvements among head office staff and within their mobile marketing team. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Blackberry Enterprise Server for Novell GroupWise by BlackBerry February 2009 - (Free Research) The collaboration client that was previously named BlackBerry® Instant Messaging for Novell® GroupWise® Messenger is now named the BlackBerry® Client for Novell® GroupWise® Messenger. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Leveraging Knowledge: Best Practices of Successful Companies by Vivisimo, Inc. December 2009 - (Free Research) Best practices of how to overcome the challenges that prevent most companies from exposing and utilizing the true value of their information will be shared. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Presentation Transcript: An IT Executive’s Guide to Effective Unix Migrations with Dell Services by Dell, Inc. and Intel January 2010 - (Free Research) In this presentation transcript, expert Scott Sawyer explains how Dell Services can help you plan for modernization of your legacy Unix infrastructure. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

An IT Executive's Guide to Effective Unix Migrations with Dell Services by Dell, Inc. and Intel September 2009 - (Free Research) In this podcast, listen to expert Scott Sawyer explain how Dell Services can help you plan for modernization of your legacy Unix infrastructure. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Change Management Best Practices for the Engineering and Construction Industry by Oracle Corporation April 2009 - (Free Research) The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: A Practical Guide to Measuring Customer Satisfaction in a Contact Center by Interactive Intelligence, Inc. March 2010 - (Free Research) This Presentation Transcript shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

Best Practices for Preventing Downtime in Automation Systems by Marathon Technologies March 2010 - (Free Research) Watch this webcast to receive best practices for preventing downtime in your organization. Learn how to reduce the human error that often causes downtime. Discover how you can protect your hardware, storage and networks for completive availability coverage.  (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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