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Workforce Management (WFM) Software: SearchCRM.com Product Directory 2010 Edition by SearchCRM July 13, 2010 - (Free Research) This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  Inside, you’ll find basic information about the major vendors in the WFM market and the products they sell. Continue reading to find out which products are right for your organization. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Trend Micro Office Scan Trial by Trend Micro, Inc. July 15, 2010 - (Free Research) The OfficeScan 10.5 release is the industry’s first virtualization-aware endpoint security solution. It focuses on key enterprise level management features, increases scalability for consolidation of management servers, improves the Client & Server information exchange consistency and so much more. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Specops Deploy 4.0: OS and Software Deployment/Distribution Software - 20 Day Trial by Specops Software August 04, 2010 - (Free Research) Specops Deploy constitutes a complete desktop management solution by providing software and operating systems deployment that helps IT operations ensure simple and automated administration of client computers. (TRIAL SOFTWARE) GO TO

Dell PowerEdge Servers Powered by AMD Opteron Processors Product Guide by Dell, Microsoft and AMD July 06, 2010 - (Free Research) The Dell PowerEdge server family offers offers a solid portfolio of powerful AMD processor-based servers that can help simplify and lower the cost of managing your IT environment. Read this product guide for more details. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Overview of IT Service Management Using the IT Infrastructure Library (ITIL) by Global Knowledge May 12, 2010 - (Free Research) Most information technology managers have heard of the term IT Infrastructure Library, or ITIL®. The purpose of this paper is to introduce managers with an interest in information technology to the ITIL. You will become familiar with ITIL processes and understand where ITIL fits within your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Management And Trends by CA Technologies. January 28, 2010 - (Free Research) As virtualization technologies continue to expand and become a critical element of IT services, it is important to monitor the operational impacts and benefits. This Forrester study examines the current state of virtualization and discusses seven key findings surrounding aspects such as application virtualization and software as a service. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Servers for SMB Survey by Dell, Inc. and Intel April 29, 2010 - (Free Research) Take the "Servers for SMB Survey" and share your input on server selection, application upgrades, and processor selection & preferred vendors. (ASSESSMENT TOOL) GO TO

Server Study by Dell, Inc. and Intel June 23, 2009 - (Free Research) Take this quick survey on server to show us the important advantages between solutions. (ASSESSMENT TOOL) GO TO

Dell PowerEdge R610 Server - Core enterprise rack server built for space-constrained environments running mainstream business applications by Dell, Inc. and Intel May 19, 2009 - (Free Research) Read this overview to learn about the Dell Poweredge T610 Server. This server is a key data center building block for IT professionals seeking the highest level of performance, availability, and expandability in a 2-socket server. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Windows Server 2008 "Starter" GPOs by Global Knowledge December 2008 - (Free Research) An old Chinese proverb advises us to "preserve the old, but know the new." Microsoft's old template concept has been preserved in the Windows Server 2008 operating system, in the form of what Microsoft calls the starter GPO (Group Policy Object). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What Are Others Doing With Virtual Desktops? by Pano Logic, Inc April 2010 - (Free Research) This white paper details how and where organizations are currently and successfully using virtual desktops. Delivered as a series of generalized case studies, this article will explain how a few organizations have turned virtual desktops into a competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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