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PODCAST: Enabling the Business Governance of Data by ASG Software Solutions February 08, 2010 - (Free Research) This podcast, featuring Rob Karel of Forrester Research, discusses how enterprises are linking metadata to the formal management of business terms to achieve true enterprise governance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Presentation Transcript: Enabling The Business Governance Of Data by ASG Software Solutions February 05, 2010 - (Free Research) In this presentation transcript, Scott McCurdy, SVP of Business Solutions at ASG and featured guest Rob Karel, Principal Analyst at Forrester Research, discuss how enterprises are linking technical metadata to the formal management of business terms to achieve true enterprise data governance. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Enabling the Business Governance of Data by ASG Software Solutions January 28, 2010 - (Free Research) In this webcast, Scott McCurdy, SVP of Business Solutions at ASG and featured guest Rob Karel, Principal Analyst at Forrester Research, discuss how enterprises are linking technical metadata to the formal management of business terms to achieve true enterprise data governance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Reduce Your Server Footprint with SQL Server 2008 -- Rely on SQL Server 2008 to Consolidate Database Servers by Dell, Inc. and Intel September 01, 2009 - (Free Research) With its new unified management and auditing tools, SQL Server 2008 makes it easier to manage multiple instances on fewer servers. And by hosting these instances on Dell PowerEdge Servers powered by multi-core processors, you can guarantee the best levels of availability, as well as ensure the best possible performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Deduplication Diversity: Evaluating Software vs. Hardware-Based Approaches by CommVault Systems, Inc. January 20, 2010 - (Free Research) Deduplication dramatically improves the value proposition of disk-based data protection as it eliminates redundancy typically seen in secondary storage processes. The use of deduplication will drive further backup-to-disk adoption and deliver associated performance and reliability benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Our System Administrator Did What? by PowerTech March 09, 2010 - (Free Research) One of the greatest challenges that an organization faces when securing an IBM i environment is protecting the system from the very people who are charged with its care. Fortunately, IBM i lets you audit events in a secure repository for forensic analysis and reporting. Read this article to learn more! (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Virtualization on Scale-up Hardware: Red Hat Virtualization on HP ProLiant servers powered by AMD Opteron processors by Red Hat, HP, and AMD March 10, 2010 - (Free Research) Watch this webcast to learn how to consolidate many systems onto fewer servers while ensuring optimal performance. Discover processor and server technologies that enable a highly scalable environment. Get answers to your pressing questions, like “how many KVM guests can you run on a specific server” and “what management tips are available”? (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

2009 IT Skills and Salary Report by Global Knowledge March 03, 2009 - (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Should You Install Messaging Security Software On Your Exchange Server? by Sunbelt Software January 27, 2010 - (Free Research) Osterman Research completed Web-based surveys with individuals involved in managing Microsoft Exchange for their organizations. This white paper discusses the results of the surveys, conclusions about administrators’ attitudes about installing third-party software on the Exchange Server, and it provides information on Sunbelt Software’s VIPRE®. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Live Expert Chat: The A to Z of Desktop Virtualization with Microsoft – Learn How to Enable Faster Windows 7, Application Deployment and Maintenance and Much More by Microsoft March 23, 2010 - (Free Research) Join this chat to get answers from experts on how desktop virtualization can help you save costs, add more flexibility, better management and security in your Enterprise. Post questions now and review the answer during the live chat on March 23rd from 11am-2pm ET. (WEBCAST) GO TO WEBCAST

ESG Paper: What Data Domain is Doing to Storage by EMC April 09, 2009 - (Free Research) This paper outlines the impact of data deduplication on data protection, and specifically how Data Domain pioneered the combination of storage system interfaces and software to make the disk-based solution an efficient and cost-effective alternative to tape-based methods. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Governance, Risk and Compliance for Life Sciences Companies by SAP America, Inc. November 01, 2008 - (Free Research) To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged the importance of cost and efficiency.. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Server Virtualization Strategies for Disaster Recovery by Hewlett-Packard Company March 08, 2010 - (Free Research) Server virtualization offers considerable benefits for organizations that want to implement remote replication for disaster recovery (DR) purposes. This includes reducing recovery time objectives (RTOs), the costs associated with remote site server infrastructure and improving ease of implementation of remote DR.  Continue reading for more details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: A Practical Guide to Measuring Customer Satisfaction in a Contact Center by Interactive Intelligence, Inc. March 05, 2010 - (Free Research) This Presentation Transcript shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER) GO TO WHITE PAPER

Replication for Dummies by Sybase, Inc. March 2010 - (Free Research) IT organizations face many data challenges. Data distribution rates and the quantity of data that consumers use is expanding exponentially in the global marketplace. Read this e-book to gain an understanding of the Sybase Replication Server and learn a series of best practices to consider when implementing a database replication strategy. (EBOOK) VIEW ABSTRACT | GO TO

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eco-sustainable wireless service: Opening new markets through cost-effective, alternative energy wireless base stations by Alcatel-Lucent October 2009 - (Free Research) About a billion people worldwide do not have access to telecommunications services, mostly from lack of a power grid that can support network infrastructure. Traditional wireless networks for remote locations rely on costly generators that are hard on the environment. Read this whitepaper to learn about cost effective and eco-friendly alternatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Management from Reactive to Proactive IT Management by CA February 2010 - (Free Research) This white paper focuses on companies who are looking to evolve their service management abilities to improve customer service, deliver tangible results to senior management, and improve service delivery to improve business success in these challenging economic times. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hurwitz: Virtualization is Not a Silver Bullet by CA October 2009 - (Free Research) Read this white paper for a discussion of the many benefits of virtualization, how it has evolved, and how it intersects with data center optimization strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unleash the Power of Active Directory Groups by Imanami December 2009 - (Free Research) This free whitepaper details best practices for managing distribution and security groups in Active Directory. As the importance of AD in any size organization grows, learn to manage AD groups properly and unleash the power of Active Directory. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The State of Privacy and Data Security Compliance by Sophos, Inc. November 2009 - (Free Research) The purpose of the study is to determine if various international, federal and state data security laws improve an organization’s security posture. What is the value of compliance and does it correlate with the value of the compliance effort? Read on to find out. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Demonstrating the ROI for SIEM: Tales from the Trenches by ArcSight, Inc. March 2010 - (Free Research) In this whitepaper, we look at several examples where significant cost savings are demonstrated and the cost of purchase of security information and event management (SIEM) technology has been realized in short periods of time following the SIEM implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dimension Data Helps CommVault Create Integrated Global Contact Center and Maintain Top Performance Leveraging Uptime Powered by Cisco Services Support by Dimension Data February 2010 - (Free Research) In early 2007, amid rapid international growth, CommVault saw a need to improve customer service and support while holding the line on costs. Learn how they used both Cisco's Unified Contact Center Enterprise (UCCE) solution and Uptime powered by Cisco to integrate their international contact centers and expand their use of IP telephony. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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